Does IT Glue integrate with Hudu?
Sync depth, webhook support, known API limits and setup order for the IT Glue + Hudu pairing.
Compatibility index
56/100
No documented native integration between IT Glue and Hudu.
No native integration
API depth: grades B / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides
Data flow diagram
How records move between the two systems once the integration is enabled.
IT
IT Glue
Documentation
API B
AlertsIT Glue Hudu
Devices / assetsIT Glue Hudu
TicketsHudu IT Glue
Time & billingHudu IT Glue
HU
Hudu
Documentation
API A
Integration checklist
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
Common bottlenecks & caveats
- Sync depth is non-existent — budget technician time or an automation platform such as Rewst.
- Seat minimums apply (IT Glue: 5, Hudu: 3) — small tenants pay for unused units.
- Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.