IT Glue vs Hudu
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $39.00–$46.00 · 3 data points
Quote range $27.00–$31.00 · 3 data points
Quick verdict
Hudu wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per user / mo | per user / mo |
|---|---|---|
| List price / unit | $39.00 | $31.00 |
| Reported quote range | $39.00 – $46.00 | $27.00 – $31.00 |
| Reported seat minimum | 5 units | 3 units |
| Contract term | 1 year | Month-to-month |
| API grade / tenancy | API B · tenancy 5/5 | API A · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between IT Glue and Hudu today. No documented native integration between IT Glue and Hudu.
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
IT Glue: pros & cons
- Relationship mapping
- Broad integrations
- Mature audit trail
- Price escalation
- Add-on SKUs
- Slower innovation
Verified 3,200 Endpoints • 11 Techs“The documentation model is still the best. The renewal conversation is the worst one of our year.”
Hudu: pros & cons
- Great API
- Transparent pricing
- Ships features weekly
- Smaller integration marketplace
- Younger product
Verified 1,500 Endpoints • 5 Techs“Migrated 40 clients out of IT Glue in a week using the API. Halved our documentation spend.”