StackMSP

Does ConnectWise PSA integrate with DNSFilter?

Sync depth, webhook support, known API limits and setup order for the ConnectWise PSA + DNSFilter pairing.

Compatibility index
93/100

Native client mapping + alerting (Verified)

Native integration
API depth: grades B / AMulti-tenancy: 4/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

CO
ConnectWise PSA
PSA
API B
AlertsConnectWise PSA DNSFilter
Devices / assetsConnectWise PSA DNSFilter
TicketsDNSFilter ConnectWise PSA
Time & billingDNSFilter ConnectWise PSA
DN
DNSFilter
DNS / Network
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and A).

Common bottlenecks & caveats

  • Seat minimums apply (ConnectWise PSA: 1, DNSFilter: none) — small tenants pay for unused units.
  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.
Price this pairing in a stackCompare ConnectWise PSA vs DNSFilter

ConnectWise PSA + DNSFilter: frequently asked questions

Does ConnectWise PSA integrate with DNSFilter?
Yes — ConnectWise PSA and DNSFilter have a native integration. Native client mapping + alerting (Verified) The pairing scores 93 out of 100 on our compatibility index.
How do you set up ConnectWise PSA with DNSFilter?
Create an API user or integration key in ConnectWise PSA, authorise it in DNSFilter, map clients or tenants to each other once, then map alert severities to ticket priorities. Historic records created before the integration is enabled usually need a one-time backfill.
What are the known limitations of the ConnectWise PSA + DNSFilter integration?
Seat minimums apply (ConnectWise PSA: 1, DNSFilter: none) — small tenants pay for unused units. Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.