Does HaloPSA integrate with ConnectWise PSA?
Sync depth, webhook support, known API limits and setup order for the HaloPSA + ConnectWise PSA pairing.
Compatibility index
53/100
No documented native integration between HaloPSA and ConnectWise PSA.
No native integration
API depth: grades A / BMulti-tenancy: 5/5 and 4/5Webhook events: supported both sides
Data flow diagram
How records move between the two systems once the integration is enabled.
HA
HaloPSA
PSA
API A
AlertsHaloPSA ConnectWise PSA
Devices / assetsHaloPSA ConnectWise PSA
TicketsConnectWise PSA HaloPSA
Time & billingConnectWise PSA HaloPSA
CO
ConnectWise PSA
PSA
API B
Integration checklist
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades A and B).
Common bottlenecks & caveats
- Sync depth is non-existent — budget technician time or an automation platform such as Rewst.
- Seat minimums apply (HaloPSA: 1, ConnectWise PSA: 1) — small tenants pay for unused units.
- Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.