HaloPSA

Name: HaloPSA
Brand: Halo
Availability: OnlineOnly
Rating: 4.8 (2 reviews)

Halo · PSA

The current community favourite PSA. Extremely configurable workflows, strong contracts/billing engine, and a first-class API.

$105.00

per tech / mo

Minimum1 units

Contract1 year

API gradeA

Multi-tenant5/5

Contract gotchas

Structured feedback only — support responsiveness, billing integrity, API stability.

Verified 1,500 Endpoints • 5 Techs

“Migrated off ConnectWise in six weeks. Contract billing finally matches what we actually deliver.”

Support5.0/5

Billing integrity5.0/5

API stability5.0/5

Co-Managed MSP Owner • 7 Techs

“Every integration we needed either existed or was a two-hour webhook build.”

Support4.0/5

Billing integrity5.0/5

API stability5.0/5

Price / unit	Seat tier	Contract	Date	Confidence
$105.00	5	1 year	2026-05-30	high
$95.00	20	1–3 year lock	2026-02-17	medium

14 native · 8 partial

NinjaOne
Native bi-directional sync: alerts→tickets, asset sync, time write-back (Verified)
Huntress Managed EDR
Native incident→ticket creation with SOC report attachment (Verified)
Hudu
Native asset + password linking from the ticket view (Verified)
IT Glue
Native documentation lookup inside tickets (Verified)
SentinelOne Complete
Native alert ingestion via webhook (Verified)
Cove Data Protection
Backup failure alerts via email parsing only — no asset sync
Axcient x360Recover
Native ticketing integration for backup health (Verified)
Mesh Security
Native tenant provisioning from PSA contracts (Verified)
Gradient MSP Synthesize
Native agreement true-up write-back (Verified)
Quoter
Native quote→agreement write-back on acceptance (Verified)
Rewst
First-class Rewst Crate with full API coverage (Verified)
DNSFilter
Alert webhooks only — no client/tenant mapping
Blackpoint Cyber MDR
Native SOC alert→ticket routing (Verified)
Veeam Data Platform
Community-built connector; alerting only
Avanan (Check Point Harmony)
Email-parsed alerting; no tenant sync
Datto RMM
Native alert→ticket and asset sync (Verified)
ConnectWise Automate
Community connector; alert forwarding only
CrowdStrike Falcon
Webhook alerting; no asset sync
Proofpoint Essentials
Email-parsed alerting
Cisco Umbrella
Alert forwarding only
CrowdStrike Falcon
Native detection→ticket creation via Falcon webhooks (Verified)
Vijilan
Native SOC escalation→ticket routing with investigation notes attached (Verified)

How much does HaloPSA cost per technician?: MSPs report HaloPSA at $105.00 per tech / mo, with submitted quotes ranging from $95.00 to $105.00 across 3 data points. Price moves with committed volume and contract length.
Does HaloPSA have a seat or endpoint minimum?: Yes. MSPs report a minimum of 1 billable units on HaloPSA agreements, so tenants smaller than that pay for unused capacity.
What contract term does HaloPSA use?: The commonly reported term is 1 year. Check the auto-renewal notice window and renewal uplift language before signing.
What are the hidden costs or gotchas with HaloPSA?: Configurability means a real implementation project (4–8 weeks). Agent-based pricing — concurrent licensing is a separate SKU.
Is HaloPSA good for MSPs?: The current community favourite PSA. Extremely configurable workflows, strong contracts/billing engine, and a first-class API. MSPs rate it strongest on workflow engine and great api, and weakest on steep initial configuration and docs lag behind features. Its API grade is A and multi-tenant depth is 5 out of 5.
What category does HaloPSA belong to?: HaloPSA is a PSA product (Professional Services Automation). Ticketing, contracts, time tracking and the billing system of record.