Does HaloPSA integrate with DNSFilter?
Sync depth, webhook support, known API limits and setup order for the HaloPSA + DNSFilter pairing.
Compatibility index
82/100
Alert webhooks only — no client/tenant mapping
Partial integration
API depth: grades A / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides
Data flow diagram
How records move between the two systems once the integration is enabled.
HA
HaloPSA
PSA
API A
AlertsHaloPSA DNSFilter
Devices / assetsHaloPSA DNSFilter
TicketsDNSFilter HaloPSA
Time & billingDNSFilter HaloPSA
DN
DNSFilter
DNS / Network
API A
Integration checklist
- Bidirectional ticket / alert sync
One-way alert push only — closing the ticket does not clear the alert.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades A and A).
Common bottlenecks & caveats
- Sync depth is partial — budget technician time or an automation platform such as Rewst.
- Seat minimums apply (HaloPSA: 1, DNSFilter: none) — small tenants pay for unused units.
- Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.