Does Gradient MSP Synthesize integrate with Rewst?

Sync depth, webhook support, known API limits and setup order for the Gradient MSP Synthesize + Rewst pairing.

Compatibility index
100/100

Native automation triggers (Verified)

Native integration
API depth: grades A / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

GR
Gradient MSP Synthesize
Billing & CPQ
API A
AlertsGradient MSP Synthesize Rewst
Devices / assetsGradient MSP Synthesize Rewst
TicketsRewst Gradient MSP Synthesize
Time & billingRewst Gradient MSP Synthesize
RE
Rewst
Billing & CPQ
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Seat counts reconcile to invoices automatically each cycle.

  • Webhook / event support

    Both sides expose event webhooks (API grades A and A).

Common bottlenecks & caveats

  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.

Gradient MSP Synthesize + Rewst: frequently asked questions

Does Gradient MSP Synthesize integrate with Rewst?
Yes — Gradient MSP Synthesize and Rewst have a native integration. Native automation triggers (Verified) The pairing scores 100 out of 100 on our compatibility index.
How do you set up Gradient MSP Synthesize with Rewst?
Create an API user or integration key in Gradient MSP Synthesize, authorise it in Rewst, map clients or tenants to each other once, then map alert severities to ticket priorities. Historic records created before the integration is enabled usually need a one-time backfill.
What are the known limitations of the Gradient MSP Synthesize + Rewst integration?
Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.