Does DNSFilter integrate with Gradient MSP Synthesize?

Sync depth, webhook support, known API limits and setup order for the DNSFilter + Gradient MSP Synthesize pairing.

Compatibility index
100/100

Native seat reconciliation (Verified)

Native integration
API depth: grades A / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

DN
DNSFilter
DNS / Network
API A
AlertsDNSFilter Gradient MSP Synthesize
Devices / assetsDNSFilter Gradient MSP Synthesize
TicketsGradient MSP Synthesize DNSFilter
Time & billingGradient MSP Synthesize DNSFilter
GR
Gradient MSP Synthesize
Billing & CPQ
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Seat counts reconcile to invoices automatically each cycle.

  • Webhook / event support

    Both sides expose event webhooks (API grades A and A).

Common bottlenecks & caveats

  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.

Other Billing & CPQ options with native DNSFilter sync