Does Syncro PSA integrate with DNSFilter?
Sync depth, webhook support, known API limits and setup order for the Syncro PSA + DNSFilter pairing.
Compatibility index
90/100
Native client mapping (Verified)
Native integration
API depth: grades B / AMulti-tenancy: 3/5 and 5/5Webhook events: supported both sides
Data flow diagram
How records move between the two systems once the integration is enabled.
SY
Syncro PSA
PSA
API B
AlertsSyncro PSA DNSFilter
Devices / assetsSyncro PSA DNSFilter
TicketsDNSFilter Syncro PSA
Time & billingDNSFilter Syncro PSA
DN
DNSFilter
DNS / Network
API A
Integration checklist
- Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
Common bottlenecks & caveats
- Multi-tenant reporting is uneven between the two consoles, so cross-client rollups stay manual.
- Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.