“Solid daily driver. Procurement and renewals are where the pain lives.”
Autotask PSA
Kaseya · PSA
Fast, opinionated PSA that pairs natively with Datto RMM. Strong reporting out of the box.
Contract gotchas
- Usually sold on multi-year terms.
- Bundle pricing tied to other Kaseya SKUs.
Verified MSP reviews
Structured feedback only — support responsiveness, billing integrity, API stability.
Community quote benchmarks
| Price / unit | Seat tier | Contract | Date | Confidence |
|---|---|---|---|---|
| $95.00 | 8 | 1–3 year lock | 2026-01-30 | high |
Pros & cons
- Snappy UI
- Native Datto RMM sync
- Good default reports
- Less flexible workflows
- Contract terms
Integration directory
14 native · 2 partial
Native ticket + asset sync (Verified)
First-party bi-directional sync across the Kaseya suite (Verified)
First-party sync (Verified)
Native incident→ticket routing (Verified)
Native asset sync (Verified)
Native contract reconciliation (Verified)
Native quote write-back (Verified)
Full Crate coverage (Verified)
Native backup ticketing (Verified)
Native alert ticketing (Verified)
Native alert ingestion (Verified)
Native client mapping (Verified)
Native tenant provisioning (Verified)
Native SOC alert routing (Verified)
Third-party connector required
Alert email parsing only