HaloPSA vs Blackpoint Cyber MDR
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $95.00–$105.00 · 3 data points
Quote range $4.20–$4.20 · 2 data points
Quick verdict
HaloPSA wins on aggregate MSP sentiment, API grade and tenancy depth — but Blackpoint Cyber MDR is cheaper per unit in list pricing.
Pricing comparison matrix
| Pricing model | per tech / mo | per endpoint / mo |
|---|---|---|
| List price / unit | $105.00 | $4.20 |
| Reported quote range | $95.00 – $105.00 | $4.20 – $4.20 |
| Reported seat minimum | 1 units | 50 units |
| Contract term | 1 year | 1 year |
| API grade / tenancy | API A · tenancy 5/5 | API B · tenancy 4/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between HaloPSA and Blackpoint Cyber MDR today. Native SOC alert→ticket routing (Verified)
- Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades A and B).
HaloPSA: pros & cons
- Workflow engine
- Great API
- Responsive roadmap
- Steep initial configuration
- Docs lag behind features
Verified 1,500 Endpoints • 5 Techs“Migrated off ConnectWise in six weeks. Contract billing finally matches what we actually deliver.”
Co-Managed MSP Owner • 7 Techs“Every integration we needed either existed or was a two-hour webhook build.”
Blackpoint Cyber MDR: pros & cons
- True active response
- Low false positives
- Fast escalations
- Most expensive per endpoint
- Less self-service tuning
Verified 2,000 Endpoints • 8 Techs“They isolate first and call second. That's exactly what we pay for.”