Comparison engine

Head-to-head on the things vendor comparison pages hide: real unit price, minimums, lock-in, API grade and whether they actually talk to each other.

ConnectWise PSA
ConnectWise
Price$105.00
per tech / mo
$119.00
per tech / mo
$95.00
per tech / mo
Seat minimum1 units1 units1 units
Contract
1 year
1 year
1–3 year lock
API gradeABB
Multi-tenancy5/54/54/5
Strengths
  • Workflow engine
  • Great API
  • Responsive roadmap
  • Universal integration support
  • Mature procurement module
  • Snappy UI
  • Native Datto RMM sync
  • Good default reports
Watch out for
  • Steep initial configuration
  • Docs lag behind features
  • Expensive per seat
  • Slow UI
  • Support tiers vary
  • Less flexible workflows
  • Contract terms
Contract gotchasConfigurability means a real implementation project (4–8 weeks).Sandbox/API access can carry extra cost.Usually sold on multi-year terms.

Cross-integration check

How each candidate connects to the other tools in this comparison.

HaloPSAConnectWise PSA
no data

Same-layer alternatives are rarely integrated.

HaloPSAAutotask PSA
no data

Same-layer alternatives are rarely integrated.

ConnectWise PSAAutotask PSA
no data

Same-layer alternatives are rarely integrated.