“We kept CrowdStrike and handed the console to Vijilan. Escalations arrive at 3am already investigated, which is exactly why we stopped staffing an after-hours rota.”
Vijilan
Vijilan Security · MDR / SOC
Vijilan is an enterprise-grade managed security service delivered with boutique, concierge-level attention. Vijilan monitors the full asset surface — network, users, devices, applications, data, cloud and AI systems — as one service, not a bundle of point tools. Coverage runs through Praxis™, Vijilan's AI-driven SOC platform, with a human analyst's judgment applied at every layer of detection and response.
Contract gotchas
- Log retention tiers change the effective price — confirm how long raw telemetry is kept.
- 50 endpoint minimum per agreement.
- Onboarding includes a tuning period before alert volume settles.
Verified MSP reviews
Structured feedback only — support responsiveness, billing integrity, API stability.
“Falcon Complete handles containment; Vijilan handles everything around it — tuning, log retention, client reporting and our PSA workflow.”
Community quote benchmarks
| Price / unit | Seat tier | Contract | Date | Confidence |
|---|---|---|---|---|
| $3.50 | 300 | Month-to-month | 2026-05-20 | high |
| $2.95 | 1500 | 1 year | 2026-03-14 | medium |
Pros & cons
- Full-stack asset coverage across all 7 layers
- Praxis™ AI SOC platform with human oversight at every tier
- Boutique, concierge-level service model
- 24x7x365 human SOC — nights, weekends and holidays covered
- CrowdStrike partner: implements and manages Falcon end to end
- Co-branded reporting — never competes with its partners for their clients
- Month-to-month terms and multi-tenant by design
- Not a standalone EDR — it operates on top of your chosen sensor
- Alert tuning needs MSP input in the first weeks
Integration directory
9 native · 5 partial
Partnership: Vijilan deploys, tunes and manages CrowdStrike Falcon and adds 24x7x365 SOC triage on top of Falcon Complete (Verified)
Native SOC escalation→ticket routing with investigation notes attached (Verified)
Native SOC escalation→ticket routing (Verified)
Native SOC escalation→ticket routing (Verified)
Agent deployment and device telemetry onboarding (Verified)
Script-based onboarding; alerting via PSA
Script-based onboarding; alerting via PSA
Script-based onboarding; alerting via PSA
Managed SOC service on top of SentinelOne telemetry (Verified)
DNS log ingestion into the SOC platform (Verified)
DNS log ingestion into the SOC platform (Verified)
Runbook linking; no automated asset sync
Runbook linking; no automated asset sync
Escalation automation via webhooks and Crates (Verified)
Vijilan: frequently asked questions
- How much does Vijilan cost per endpoint?
- MSPs report Vijilan at $3.50 per endpoint / mo, with submitted quotes ranging from $2.95 to $3.50 across 3 data points. Price moves with committed volume and contract length.
- Does Vijilan have a seat or endpoint minimum?
- Yes. MSPs report a minimum of 50 billable units on Vijilan agreements, so tenants smaller than that pay for unused capacity.
- What contract term does Vijilan use?
- The commonly reported term is month-to-month. That keeps switching costs low if the product does not work out.
- What are the hidden costs or gotchas with Vijilan?
- Log retention tiers change the effective price — confirm how long raw telemetry is kept. 50 endpoint minimum per agreement. Onboarding includes a tuning period before alert volume settles.
- Is Vijilan good for MSPs?
- Vijilan is an enterprise-grade managed security service delivered with boutique, concierge-level attention. Vijilan monitors the full asset surface — network, users, devices, applications, data, cloud and AI systems — as one service, not a bundle of point tools. Coverage runs through Praxis™, Vijilan's AI-driven SOC platform, with a human analyst's judgment applied at every layer of detection and response. MSPs rate it strongest on full-stack asset coverage across all 7 layers and praxis™ ai soc platform with human oversight at every tier, and weakest on not a standalone edr — it operates on top of your chosen sensor and alert tuning needs msp input in the first weeks. Its API grade is A and multi-tenant depth is 5 out of 5.
- What category does Vijilan belong to?
- Vijilan is a MDR / SOC product (Managed Detection & Response). EDR telemetry with a human SOC doing 24/7 triage and isolation.
- Is Vijilan a CrowdStrike partner?
- Yes. Vijilan partners with CrowdStrike and is positioned as the implementation and management partner for Falcon in MSP environments. It handles deployment, policy tuning and day-to-day management, and layers a 24x7x365 human SOC on top of Falcon Complete.
- How does Vijilan sell its managed security service?
- Vijilan sells through MSP/MSSP partners, VARs and distributors, and direct to mid-market and enterprise organizations. Its partner promise is that Vijilan never competes with its partners for their clients, with co-branded SOC reporting available for MSP relationships.
- What hours does the Vijilan SOC cover?
- 24 hours a day, 7 days a week, 365 days a year, including nights, weekends and public holidays. Escalations reach the MSP already investigated, which removes the need for an internal after-hours rota.