Does NinjaOne integrate with Hudu?

Sync depth, webhook support, known API limits and setup order for the NinjaOne + Hudu pairing.

Compatibility index
100/100

Native two-way asset sync with live agent status (Verified)

Native integration
API depth: grades A / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

NI
NinjaOne
RMM
API A
AlertsNinjaOne Hudu
Devices / assetsNinjaOne Hudu
TicketsHudu NinjaOne
Time & billingHudu NinjaOne
HU
Hudu
Documentation
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades A and A).

Common bottlenecks & caveats

  • Seat minimums apply (NinjaOne: 50, Hudu: 3) — small tenants pay for unused units.
  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.

Other Documentation options with native NinjaOne sync

NinjaOne + Hudu: frequently asked questions

Does NinjaOne integrate with Hudu?
Yes — NinjaOne and Hudu have a native integration. Native two-way asset sync with live agent status (Verified) The pairing scores 100 out of 100 on our compatibility index.
How do you set up NinjaOne with Hudu?
Create an API user or integration key in NinjaOne, authorise it in Hudu, map clients or tenants to each other once, then map alert severities to ticket priorities. Historic records created before the integration is enabled usually need a one-time backfill.
What are the known limitations of the NinjaOne + Hudu integration?
Seat minimums apply (NinjaOne: 50, Hudu: 3) — small tenants pay for unused units. Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.