Does NinjaOne integrate with Blackpoint Cyber MDR?
Sync depth, webhook support, known API limits and setup order for the NinjaOne + Blackpoint Cyber MDR pairing.
Compatibility index
75/100
Script-based deployment; no alert write-back
Partial integration
API depth: grades A / BMulti-tenancy: 5/5 and 4/5Webhook events: supported both sides
Data flow diagram
How records move between the two systems once the integration is enabled.
NI
NinjaOne
RMM
API A
AlertsNinjaOne Blackpoint Cyber MDR
Devices / assetsNinjaOne Blackpoint Cyber MDR
TicketsBlackpoint Cyber MDR NinjaOne
Time & billingBlackpoint Cyber MDR NinjaOne
BL
Blackpoint Cyber MDR
MDR / SOC
API B
Integration checklist
- Bidirectional ticket / alert sync
One-way alert push only — closing the ticket does not clear the alert.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades A and B).
Common bottlenecks & caveats
- Sync depth is partial — budget technician time or an automation platform such as Rewst.
- Seat minimums apply (NinjaOne: 50, Blackpoint Cyber MDR: 50) — small tenants pay for unused units.
- Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.