StackMSP

Does Axcient x360Recover integrate with Vijilan?

Sync depth, webhook support, known API limits and setup order for the Axcient x360Recover + Vijilan pairing.

Compatibility index
56/100

No documented native integration between Axcient x360Recover and Vijilan.

No native integration
API depth: grades B / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

AX
Axcient x360Recover
BCDR
API B
AlertsAxcient x360Recover Vijilan
Devices / assetsAxcient x360Recover Vijilan
TicketsVijilan Axcient x360Recover
Time & billingVijilan Axcient x360Recover
VI
Vijilan
MDR / SOC
API A

Integration checklist

  • Bidirectional ticket / alert sync

    No vendor-supported path; needs a webhook relay or automation platform.

  • Asset / device mapping

    Assets must be reconciled manually or via CSV import.

  • Alert escalation rules

    Escalation logic has to live in one system; expect duplicated rule sets.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and A).

Common bottlenecks & caveats

  • Sync depth is non-existent — budget technician time or an automation platform such as Rewst.
  • Seat minimums apply (Axcient x360Recover: none, Vijilan: 50) — small tenants pay for unused units.
  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.
Price this pairing in a stackCompare Axcient x360Recover vs Vijilan

Axcient x360Recover + Vijilan: frequently asked questions

Does Axcient x360Recover integrate with Vijilan?
There is no documented native integration between Axcient x360Recover and Vijilan. The pairing scores 56 out of 100, so plan on a webhook relay or an automation platform to move events between them.
How do you set up Axcient x360Recover with Vijilan?
Create an API user or integration key in Axcient x360Recover, authorise it in Vijilan, map clients or tenants to each other once, then map alert severities to ticket priorities. Historic records created before the integration is enabled usually need a one-time backfill.
What are the known limitations of the Axcient x360Recover + Vijilan integration?
Sync depth is non-existent — budget technician time or an automation platform such as Rewst. Seat minimums apply (Axcient x360Recover: none, Vijilan: 50) — small tenants pay for unused units. Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.