Does Axcient x360Recover integrate with Hudu?

Sync depth, webhook support, known API limits and setup order for the Axcient x360Recover + Hudu pairing.

Compatibility index
96/100

Native asset documentation sync (Verified)

Native integration
API depth: grades B / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

AX
Axcient x360Recover
BCDR
API B
AlertsAxcient x360Recover Hudu
Devices / assetsAxcient x360Recover Hudu
TicketsHudu Axcient x360Recover
Time & billingHudu Axcient x360Recover
HU
Hudu
Documentation
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and A).

Common bottlenecks & caveats

  • Seat minimums apply (Axcient x360Recover: none, Hudu: 3) — small tenants pay for unused units.
  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.