StackMSP

Does Axcient x360Recover integrate with Hudu?

Sync depth, webhook support, known API limits and setup order for the Axcient x360Recover + Hudu pairing.

Compatibility index
96/100

Native asset documentation sync (Verified)

Native integration
API depth: grades B / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

AX
Axcient x360Recover
BCDR
API B
AlertsAxcient x360Recover Hudu
Devices / assetsAxcient x360Recover Hudu
TicketsHudu Axcient x360Recover
Time & billingHudu Axcient x360Recover
HU
Hudu
Documentation
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and A).

Common bottlenecks & caveats

  • Seat minimums apply (Axcient x360Recover: none, Hudu: 3) — small tenants pay for unused units.
  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.
Price this pairing in a stackCompare Axcient x360Recover vs Hudu

Axcient x360Recover + Hudu: frequently asked questions

Does Axcient x360Recover integrate with Hudu?
Yes — Axcient x360Recover and Hudu have a native integration. Native asset documentation sync (Verified) The pairing scores 96 out of 100 on our compatibility index.
How do you set up Axcient x360Recover with Hudu?
Create an API user or integration key in Axcient x360Recover, authorise it in Hudu, map clients or tenants to each other once, then map alert severities to ticket priorities. Historic records created before the integration is enabled usually need a one-time backfill.
What are the known limitations of the Axcient x360Recover + Hudu integration?
Seat minimums apply (Axcient x360Recover: none, Hudu: 3) — small tenants pay for unused units. Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.