Syncro PSA vs Hudu

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

SY
Included
bundled
Support4.0/5
Billing integrity5.0/5
API stability4.0/5

Quote range $0.00$0.00 · 0 data points

HU
Hudu
Hudu
Community pick
$31.00
per user / mo
Support5.0/5
Billing integrity5.0/5
API stability5.0/5

Quote range $27.00$31.00 · 3 data points

Quick verdict

Hudu wins on aggregate MSP sentiment, API grade and tenancy depth — but Syncro PSA is cheaper per unit in list pricing.

Integration between them
90/100
Full compatibility report

Pricing comparison matrix

Pricing modelbundledper user / mo
List price / unitIncluded$31.00
Reported quote range$0.00$0.00$27.00$31.00
Reported seat minimumNone3 units
Contract term
Month-to-month
Month-to-month
API grade / tenancyAPI B · tenancy 3/5API A · tenancy 5/5
Contract gotchas
  • Only free if Syncro RMM is your RMM.
  • Lighter contract/billing engine.
  • Self-host option shifts infrastructure cost to you.
  • Fewer turnkey vendor integrations than IT Glue.

Native API integration grid

What actually flows between Syncro PSA and Hudu today. Native asset sync (Verified)

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and A).

Syncro PSA: pros & cons

  • Zero incremental cost
  • Single vendor
  • Fast to stand up
  • Basic project management
  • Limited custom workflows
Verified 900 Endpoints • 3 Techs

Good enough PSA for a three-tech shop, and it costs us nothing extra.

Hudu: pros & cons

  • Great API
  • Transparent pricing
  • Ships features weekly
  • Smaller integration marketplace
  • Younger product
Verified 1,500 Endpoints • 5 Techs

Migrated 40 clients out of IT Glue in a week using the API. Halved our documentation spend.