Syncro PSA vs HaloPSA

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

SY
Included
bundled
Support4.0/5
Billing integrity5.0/5
API stability4.0/5

Quote range $0.00–$0.00 · 0 data points

HA
Community pick
$105.00
per tech / mo
Support4.5/5
Billing integrity5.0/5
API stability5.0/5

Quote range $95.00–$105.00 · 3 data points

Quick verdict

HaloPSA wins on aggregate MSP sentiment, API grade and tenancy depth — but Syncro PSA is cheaper per unit in list pricing.

Integration between them
50/100
Full compatibility report

Pricing comparison matrix

Pricing modelbundledper tech / mo
List price / unitIncluded$105.00
Reported quote range$0.00 – $0.00$95.00 – $105.00
Reported seat minimumNone1 units
Contract term
Month-to-month
1 year
API grade / tenancyAPI B · tenancy 3/5API A · tenancy 5/5
Contract gotchas
  • Only free if Syncro RMM is your RMM.
  • Lighter contract/billing engine.
  • Configurability means a real implementation project (4–8 weeks).
  • Agent-based pricing — concurrent licensing is a separate SKU.

Native API integration grid

What actually flows between Syncro PSA and HaloPSA today. No documented native integration between Syncro PSA and HaloPSA.

  • Bidirectional ticket / alert sync

    No vendor-supported path; needs a webhook relay or automation platform.

  • Asset / device mapping

    Assets must be reconciled manually or via CSV import.

  • Alert escalation rules

    Escalation logic has to live in one system; expect duplicated rule sets.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and A).

Syncro PSA: pros & cons

  • Zero incremental cost
  • Single vendor
  • Fast to stand up
  • Basic project management
  • Limited custom workflows
Verified 900 Endpoints • 3 Techs

“Good enough PSA for a three-tech shop, and it costs us nothing extra.”

HaloPSA: pros & cons

  • Workflow engine
  • Great API
  • Responsive roadmap
  • Steep initial configuration
  • Docs lag behind features
Verified 1,500 Endpoints • 5 Techs

“Migrated off ConnectWise in six weeks. Contract billing finally matches what we actually deliver.”

Co-Managed MSP Owner • 7 Techs

“Every integration we needed either existed or was a two-hour webhook build.”

Syncro PSA vs HaloPSA: frequently asked questions

Is Syncro PSA cheaper than HaloPSA?
Syncro PSA lists at $0.00 bundled and HaloPSA at $105.00 per tech / mo. Because the pricing models differ, compare them at your own size: no quotes on file for Syncro PSA and HaloPSA quotes range $95.00–$105.00.
Do Syncro PSA and HaloPSA integrate with each other?
There is no documented native integration between Syncro PSA and HaloPSA. Expect to relay events through webhooks or an automation platform such as Rewst.
Which has the better API, Syncro PSA or HaloPSA?
Syncro PSA carries an API grade of B and HaloPSA a grade of A. HaloPSA is the stronger option for automation and custom reporting.
Which seat minimums and contract terms apply?
Syncro PSA: no minimum, month-to-month. HaloPSA: 1 unit minimum, 1 year.
Which should an MSP choose between Syncro PSA and HaloPSA?
Choose Syncro PSA if you value zero incremental cost; choose HaloPSA if you value workflow engine. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.