Autotask PSA vs Huntress Managed EDR
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $95.00–$95.00 · 2 data points
Quote range $2.20–$2.50 · 3 data points
Quick verdict
Huntress Managed EDR wins on aggregate MSP sentiment, API grade and tenancy depth — but Autotask PSA is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per tech / mo | per endpoint / mo |
|---|---|---|
| List price / unit | $95.00 | $2.50 |
| Reported quote range | $95.00 – $95.00 | $2.20 – $2.50 |
| Reported seat minimum | 1 units | None |
| Contract term | 1–3 year lock | 1 year |
| API grade / tenancy | API B · tenancy 4/5 | API A · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between Autotask PSA and Huntress Managed EDR today. Native incident→ticket routing (Verified)
- Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
Autotask PSA: pros & cons
- Snappy UI
- Native Datto RMM sync
- Good default reports
- Less flexible workflows
- Contract terms
Verified 2,000 Endpoints • 8 Techs“Solid daily driver. Procurement and renewals are where the pain lives.”
Huntress Managed EDR: pros & cons
- Human-written incident reports
- No seat minimum
- MSP-first support
- Fewer policy controls than S1
- Add-ons for ITDR/SIEM
Verified 1,500 Endpoints • 5 Techs“Caught a persistent footholds campaign at 3am and had it isolated before we woke up.”
Co-Managed MSP Owner • 2,800 Endpoints“The only security vendor our clients have ever thanked us for.”