Autotask PSA vs Avanan (Check Point Harmony)
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $95.00–$95.00 · 2 data points
Quote range $2.10–$2.10 · 2 data points
Quick verdict
Avanan (Check Point Harmony) wins on aggregate MSP sentiment, API grade and tenancy depth — but Autotask PSA is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per tech / mo | per mailbox / mo |
|---|---|---|
| List price / unit | $95.00 | $2.10 |
| Reported quote range | $95.00 – $95.00 | $2.10 – $2.10 |
| Reported seat minimum | 1 units | None |
| Contract term | 1–3 year lock | 1 year |
| API grade / tenancy | API B · tenancy 4/5 | API B · tenancy 4/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between Autotask PSA and Avanan (Check Point Harmony) today. Alert email parsing only
- Bidirectional ticket / alert sync
One-way alert push only — closing the ticket does not clear the alert.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and B).
Autotask PSA: pros & cons
- Snappy UI
- Native Datto RMM sync
- Good default reports
- Less flexible workflows
- Contract terms
Verified 2,000 Endpoints • 8 Techs“Solid daily driver. Procurement and renewals are where the pain lives.”
Avanan (Check Point Harmony): pros & cons
- No MX change
- Strong phishing catch rate
- Post-delivery clawback
- Console complexity
- Highest price in class
Verified 2,000 Endpoints • 8 Techs“Catch rate is excellent. Onboarding a tenant takes about four minutes.”
Autotask PSA vs Avanan (Check Point Harmony): frequently asked questions
- Is Autotask PSA cheaper than Avanan (Check Point Harmony)?
- Autotask PSA lists at $95.00 per tech / mo and Avanan (Check Point Harmony) at $2.10 per mailbox / mo. Because the pricing models differ, compare them at your own size: Autotask PSA quotes range $95.00–$95.00 and Avanan (Check Point Harmony) quotes range $2.10–$2.10.
- Do Autotask PSA and Avanan (Check Point Harmony) integrate with each other?
- Partially. Alert email parsing only
- Which has the better API, Autotask PSA or Avanan (Check Point Harmony)?
- Autotask PSA carries an API grade of B and Avanan (Check Point Harmony) a grade of B. They are comparable, so choose on pricing model and integration depth.
- Which seat minimums and contract terms apply?
- Autotask PSA: 1 unit minimum, 1–3 year lock. Avanan (Check Point Harmony): no minimum, 1 year.
- Which should an MSP choose between Autotask PSA and Avanan (Check Point Harmony)?
- Choose Autotask PSA if you value snappy ui; choose Avanan (Check Point Harmony) if you value no mx change. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.