Verified 3,200 Endpoints • 11 Techs
“The product is fine. The contract is the product risk — read the auto-renew clause twice before signing.”
Support3.0/5
Billing integrity2.0/5
API stability3.0/5
Datto RMM
Kaseya · RMM
Mature RMM with strong component scripting and deep Autotask coupling. Pricing is aggressive when bundled across the Kaseya catalog.
$2.90
per endpoint / mo
Minimum100 units
Contract1–3 year lock
API gradeB
Multi-tenant4/5
Contract gotchas
- 100 endpoint minimum, commonly 36-month term.
- Bundle discounts unwind if you drop any single Kaseya SKU.
- Auto-renewal notice windows are strict.
Verified MSP reviews
Structured feedback only — support responsiveness, billing integrity, API stability.
Community quote benchmarks
| Price / unit | Seat tier | Contract | Date | Confidence |
|---|---|---|---|---|
| $2.90 | 500 | 1–3 year lock | 2026-04-22 | high |
| $3.40 | 100 | 1 year | 2026-02-08 | medium |
Pros & cons
- ComStore scripting
- Native Autotask sync
- Aggressive bundle pricing
- Long lock-in terms
- UI feels dated
- Uplifts at renewal
Integration directory
7 native · 1 partial
First-party bi-directional sync across the Kaseya suite (Verified)
First-party asset + documentation sync (Verified)
ComStore deployment component + alerting (Verified)
Script-based deployment only
Native alert→ticket and asset sync (Verified)
Native asset sync (Verified)
Rewst Crate available (Verified)
Deployment component + health monitoring (Verified)