Syncro vs Syncro PSA

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

SY
Syncro
Syncro
$139.00
per tech / mo
Support4.0/5
Billing integrity5.0/5
API stability4.0/5

Quote range $129.00$139.00 · 3 data points

SY
Community pick
Included
bundled
Support4.0/5
Billing integrity5.0/5
API stability4.0/5

Quote range $0.00$0.00 · 0 data points

Quick verdict

Syncro PSA wins on aggregate MSP sentiment, API grade and tenancy depth — but Syncro is cheaper per unit in some quoted tiers.

Integration between them
80/100
Full compatibility report

Pricing comparison matrix

Pricing modelper tech / mobundled
List price / unit$139.00Included
Reported quote range$129.00$139.00$0.00$0.00
Reported seat minimum1 unitsNone
Contract term
Month-to-month
Month-to-month
API grade / tenancyAPI B · tenancy 3/5API B · tenancy 3/5
Contract gotchas
  • Per-tech pricing means adding staff, not endpoints, raises cost.
  • Integrated PSA is lighter than Halo or ConnectWise.
  • Only free if Syncro RMM is your RMM.
  • Lighter contract/billing engine.

Native API integration grid

What actually flows between Syncro and Syncro PSA today. Same platform — zero integration surface (Verified)

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and B).

Syncro: pros & cons

  • Unlimited endpoints
  • RMM + PSA in one bill
  • No seat minimums
  • Reporting depth
  • Fewer enterprise integrations
Verified 900 Endpoints • 3 Techs

Cheapest path to a real stack for a small shop. Billing has never surprised us once.

Syncro PSA: pros & cons

  • Zero incremental cost
  • Single vendor
  • Fast to stand up
  • Basic project management
  • Limited custom workflows
Verified 900 Endpoints • 3 Techs

Good enough PSA for a three-tech shop, and it costs us nothing extra.