Proofpoint Essentials vs Gradient MSP Synthesize

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

$1.85
per mailbox / mo
Support3.0/5
Billing integrity4.0/5
API stability2.0/5

Quote range $1.85$1.85 · 2 data points

Community pick
$199.00
flat / mo
Support5.0/5
Billing integrity5.0/5
API stability5.0/5

Quote range $199.00$199.00 · 2 data points

Quick verdict

Gradient MSP Synthesize wins on aggregate MSP sentiment, API grade and tenancy depth — but Proofpoint Essentials is cheaper per unit in list pricing.

Integration between them
89/100
Full compatibility report

Pricing comparison matrix

Pricing modelper mailbox / moflat / mo
List price / unit$1.85$199.00
Reported quote range$1.85$1.85$199.00$199.00
Reported seat minimum25 unitsNone
Contract term
1 year
Month-to-month
API grade / tenancyAPI C · tenancy 4/5API A · tenancy 5/5
Contract gotchas
  • Requires MX change.
  • 25 mailbox minimum per tenant on some tiers.
  • Archiving is a separate SKU.
  • Priced by connected vendors/clients above the base tier.

Native API integration grid

What actually flows between Proofpoint Essentials and Gradient MSP Synthesize today. Native mailbox reconciliation (Verified)

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Escalation logic has to live in one system; expect duplicated rule sets.

  • Billing reconciliation

    Seat counts reconcile to invoices automatically each cycle.

  • Webhook / event support

    Polling required — API grades C and A limit real-time events.

Proofpoint Essentials: pros & cons

  • Proven filtering
  • Archiving available
  • Wide distributor availability
  • Dated admin UI
  • MX cutover required
  • Weaker API
Verified 4,100 Endpoints • 16 Techs

It filters mail reliably. The admin experience feels a decade old.

Gradient MSP Synthesize: pros & cons

  • Finds unbilled seats fast
  • Wide vendor coverage
  • Pays for itself
  • Tier pricing scales with vendors
  • Setup requires clean agreements
Verified 2,000 Endpoints • 8 Techs

Found $2,800/mo of unbilled licences in the first reconciliation run.