IT Glue vs Rewst
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $39.00–$46.00 · 3 data points
Quote range $350.00–$350.00 · 2 data points
Quick verdict
Rewst wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in list pricing.
Pricing comparison matrix
| Pricing model | per user / mo | flat / mo |
|---|---|---|
| List price / unit | $39.00 | $350.00 |
| Reported quote range | $39.00 – $46.00 | $350.00 – $350.00 |
| Reported seat minimum | 5 units | None |
| Contract term | 1 year | 1 year |
| API grade / tenancy | API B · tenancy 5/5 | API A · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between IT Glue and Rewst today. Rewst Crate available (Verified)
- Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
- Billing reconciliation
Seat counts reconcile to invoices automatically each cycle.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
IT Glue: pros & cons
- Relationship mapping
- Broad integrations
- Mature audit trail
- Price escalation
- Add-on SKUs
- Slower innovation
Verified 3,200 Endpoints • 11 Techs“The documentation model is still the best. The renewal conversation is the worst one of our year.”
Rewst: pros & cons
- Prebuilt Crates
- Connects everything
- Huge time savings
- Needs internal champion
- Annual term
- Learning curve
Verified 2,800 Endpoints • 9 Techs“Automated onboarding/offboarding across PSA, M365 and Huntress. Saved a full FTE of effort.”
IT Glue vs Rewst: frequently asked questions
- Is IT Glue cheaper than Rewst?
- IT Glue lists at $39.00 per user / mo and Rewst at $350.00 flat / mo. Because the pricing models differ, compare them at your own size: IT Glue quotes range $39.00–$46.00 and Rewst quotes range $350.00–$350.00.
- Do IT Glue and Rewst integrate with each other?
- Yes, natively. Rewst Crate available (Verified)
- Which has the better API, IT Glue or Rewst?
- IT Glue carries an API grade of B and Rewst a grade of A. Rewst is the stronger option for automation and custom reporting.
- Which seat minimums and contract terms apply?
- IT Glue: 5 unit minimum, 1 year. Rewst: no minimum, 1 year.
- Which should an MSP choose between IT Glue and Rewst?
- Choose IT Glue if you value relationship mapping; choose Rewst if you value prebuilt crates. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.