IT Glue vs Rewst

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Kaseya

$39.00

per user / mo

Support3.0/5

Billing integrity2.0/5

API stability4.0/5

Quote range $39.00–$46.00 · 3 data points

Community pick

$350.00

flat / mo

Support5.0/5

Billing integrity4.0/5

API stability5.0/5

Quote range $350.00–$350.00 · 2 data points

Quick verdict

Rewst wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in list pricing.

Integration between them

96/100

Pricing model	per user / mo	flat / mo
List price / unit	$39.00	$350.00
Reported quote range	$39.00 – $46.00	$350.00 – $350.00
Reported seat minimum	5 units	None
Contract term	1 year	1 year
API grade / tenancy	API B · tenancy 5/5	API A · tenancy 5/5
Contract gotchas	5 user minimum. Runbooks/Network Glue are add-on SKUs. Annual uplifts are common.	Priced by endpoints under management above base. Requires an automation owner internally.

What actually flows between IT Glue and Rewst today. Rewst Crate available (Verified)

Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
Billing reconciliation
Seat counts reconcile to invoices automatically each cycle.
Webhook / event support
Both sides expose event webhooks (API grades B and A).

Verified 3,200 Endpoints • 11 Techs
“The documentation model is still the best. The renewal conversation is the worst one of our year.”

Verified 2,800 Endpoints • 9 Techs
“Automated onboarding/offboarding across PSA, M365 and Huntress. Saved a full FTE of effort.”