Hudu vs IT Glue

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Community pick

$31.00

per user / mo

Support5.0/5

Billing integrity5.0/5

API stability5.0/5

Quote range $27.00–$31.00 · 3 data points

Kaseya

$39.00

per user / mo

Support3.0/5

Billing integrity2.0/5

API stability4.0/5

Quote range $39.00–$46.00 · 3 data points

Quick verdict

Hudu wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in some quoted tiers.

Integration between them

56/100

Pricing model	per user / mo	per user / mo
List price / unit	$31.00	$39.00
Reported quote range	$27.00 – $31.00	$39.00 – $46.00
Reported seat minimum	3 units	5 units
Contract term	Month-to-month	1 year
API grade / tenancy	API A · tenancy 5/5	API B · tenancy 5/5
Contract gotchas	Self-host option shifts infrastructure cost to you. Fewer turnkey vendor integrations than IT Glue.	5 user minimum. Runbooks/Network Glue are add-on SKUs. Annual uplifts are common.

What actually flows between Hudu and IT Glue today. No documented native integration between Hudu and IT Glue.

Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
Asset / device mapping
Assets must be reconciled manually or via CSV import.
Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
Webhook / event support
Both sides expose event webhooks (API grades A and B).

Verified 1,500 Endpoints • 5 Techs
“Migrated 40 clients out of IT Glue in a week using the API. Halved our documentation spend.”

Verified 3,200 Endpoints • 11 Techs
“The documentation model is still the best. The renewal conversation is the worst one of our year.”