Does Hudu integrate with IT Glue?
Sync depth, webhook support, known API limits and setup order for the Hudu + IT Glue pairing.
Compatibility index
56/100
No documented native integration between Hudu and IT Glue.
No native integration
API depth: grades A / BMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides
Data flow diagram
How records move between the two systems once the integration is enabled.
HU
Hudu
Documentation
API A
AlertsHudu IT Glue
Devices / assetsHudu IT Glue
TicketsIT Glue Hudu
Time & billingIT Glue Hudu
IT
IT Glue
Documentation
API B
Integration checklist
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades A and B).
Common bottlenecks & caveats
- Sync depth is non-existent — budget technician time or an automation platform such as Rewst.
- Seat minimums apply (Hudu: 3, IT Glue: 5) — small tenants pay for unused units.
- Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.