ConnectWise PSA vs Hudu
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $119.00–$119.00 · 2 data points
Quote range $27.00–$31.00 · 3 data points
Quick verdict
Hudu wins on aggregate MSP sentiment, API grade and tenancy depth — but ConnectWise PSA is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per tech / mo | per user / mo |
|---|---|---|
| List price / unit | $119.00 | $31.00 |
| Reported quote range | $119.00 – $119.00 | $27.00 – $31.00 |
| Reported seat minimum | 1 units | 3 units |
| Contract term | 1 year | Month-to-month |
| API grade / tenancy | API B · tenancy 4/5 | API A · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between ConnectWise PSA and Hudu today. Native asset + password linking (Verified)
- Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
ConnectWise PSA: pros & cons
- Universal integration support
- Mature procurement module
- Expensive per seat
- Slow UI
- Support tiers vary
Verified 3,200 Endpoints • 11 Techs“Nothing else touches its ecosystem breadth, but we pay a tax for that every month.”
Hudu: pros & cons
- Great API
- Transparent pricing
- Ships features weekly
- Smaller integration marketplace
- Younger product
Verified 1,500 Endpoints • 5 Techs“Migrated 40 clients out of IT Glue in a week using the API. Halved our documentation spend.”