ConnectWise PSA vs Avanan (Check Point Harmony)
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $119.00–$119.00 · 2 data points
Quote range $2.10–$2.10 · 2 data points
Quick verdict
Avanan (Check Point Harmony) wins on aggregate MSP sentiment, API grade and tenancy depth — but ConnectWise PSA is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per tech / mo | per mailbox / mo |
|---|---|---|
| List price / unit | $119.00 | $2.10 |
| Reported quote range | $119.00 – $119.00 | $2.10 – $2.10 |
| Reported seat minimum | 1 units | None |
| Contract term | 1 year | 1 year |
| API grade / tenancy | API B · tenancy 4/5 | API B · tenancy 4/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between ConnectWise PSA and Avanan (Check Point Harmony) today. Alert email parsing only
- Bidirectional ticket / alert sync
One-way alert push only — closing the ticket does not clear the alert.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and B).
ConnectWise PSA: pros & cons
- Universal integration support
- Mature procurement module
- Expensive per seat
- Slow UI
- Support tiers vary
Verified 3,200 Endpoints • 11 Techs“Nothing else touches its ecosystem breadth, but we pay a tax for that every month.”
Avanan (Check Point Harmony): pros & cons
- No MX change
- Strong phishing catch rate
- Post-delivery clawback
- Console complexity
- Highest price in class
Verified 2,000 Endpoints • 8 Techs“Catch rate is excellent. Onboarding a tenant takes about four minutes.”
ConnectWise PSA vs Avanan (Check Point Harmony): frequently asked questions
- Is ConnectWise PSA cheaper than Avanan (Check Point Harmony)?
- ConnectWise PSA lists at $119.00 per tech / mo and Avanan (Check Point Harmony) at $2.10 per mailbox / mo. Because the pricing models differ, compare them at your own size: ConnectWise PSA quotes range $119.00–$119.00 and Avanan (Check Point Harmony) quotes range $2.10–$2.10.
- Do ConnectWise PSA and Avanan (Check Point Harmony) integrate with each other?
- Partially. Alert email parsing only
- Which has the better API, ConnectWise PSA or Avanan (Check Point Harmony)?
- ConnectWise PSA carries an API grade of B and Avanan (Check Point Harmony) a grade of B. They are comparable, so choose on pricing model and integration depth.
- Which seat minimums and contract terms apply?
- ConnectWise PSA: 1 unit minimum, 1 year. Avanan (Check Point Harmony): no minimum, 1 year.
- Which should an MSP choose between ConnectWise PSA and Avanan (Check Point Harmony)?
- Choose ConnectWise PSA if you value universal integration support; choose Avanan (Check Point Harmony) if you value no mx change. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.