ConnectWise Automate vs HaloPSA

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

ConnectWise

$3.50

per endpoint / mo

Support3.0/5

Billing integrity3.0/5

API stability2.0/5

Quote range $3.50–$3.50 · 2 data points

Halo

Community pick

$105.00

per tech / mo

Support4.5/5

Billing integrity5.0/5

API stability5.0/5

Quote range $95.00–$105.00 · 3 data points

Quick verdict

HaloPSA wins on aggregate MSP sentiment, API grade and tenancy depth — but ConnectWise Automate is cheaper per unit in list pricing.

Integration between them

71/100

Pricing model	per endpoint / mo	per tech / mo
List price / unit	$3.50	$105.00
Reported quote range	$3.50 – $3.50	$95.00 – $105.00
Reported seat minimum	100 units	1 units
Contract term	1 year	1 year
API grade / tenancy	API C · tenancy 4/5	API A · tenancy 5/5
Contract gotchas	Expect onboarding/implementation fees. Self-hosted and cloud pricing differ materially.	Configurability means a real implementation project (4–8 weeks). Agent-based pricing — concurrent licensing is a separate SKU.

What actually flows between ConnectWise Automate and HaloPSA today. Community connector; alert forwarding only

Bidirectional ticket / alert sync
One-way alert push only — closing the ticket does not clear the alert.
Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
Webhook / event support
Polling required — API grades C and A limit real-time events.

Verified 4,100 Endpoints • 16 Techs
“If you have a dedicated Automate admin it's unbeatable. If you don't, it will own your Fridays.”

Verified 1,500 Endpoints • 5 Techs
“Migrated off ConnectWise in six weeks. Contract billing finally matches what we actually deliver.”

Co-Managed MSP Owner • 7 Techs
“Every integration we needed either existed or was a two-hour webhook build.”