ConnectWise Automate vs Blackpoint Cyber MDR
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $3.50–$3.50 · 2 data points
Quote range $4.20–$4.20 · 2 data points
Quick verdict
Blackpoint Cyber MDR wins on aggregate MSP sentiment, API grade and tenancy depth — but ConnectWise Automate is cheaper per unit in list pricing.
Pricing comparison matrix
| Pricing model | per endpoint / mo | per endpoint / mo |
|---|---|---|
| List price / unit | $3.50 | $4.20 |
| Reported quote range | $3.50 – $3.50 | $4.20 – $4.20 |
| Reported seat minimum | 100 units | 50 units |
| Contract term | 1 year | 1 year |
| API grade / tenancy | API C · tenancy 4/5 | API B · tenancy 4/5 |
| Contract gotchas |
|
|
Native API integration grid
What actually flows between ConnectWise Automate and Blackpoint Cyber MDR today. No documented native integration between ConnectWise Automate and Blackpoint Cyber MDR.
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Polling required — API grades C and B limit real-time events.
ConnectWise Automate: pros & cons
- Unmatched scripting
- Native CW PSA sync
- Deep customisation
- Heavy admin burden
- Older API surface
- Implementation cost
Verified 4,100 Endpoints • 16 Techs“If you have a dedicated Automate admin it's unbeatable. If you don't, it will own your Fridays.”
Blackpoint Cyber MDR: pros & cons
- True active response
- Low false positives
- Fast escalations
- Most expensive per endpoint
- Less self-service tuning
Verified 2,000 Endpoints • 8 Techs“They isolate first and call second. That's exactly what we pay for.”
ConnectWise Automate vs Blackpoint Cyber MDR: frequently asked questions
- Is ConnectWise Automate cheaper than Blackpoint Cyber MDR?
- ConnectWise Automate lists at $3.50 per endpoint / mo and Blackpoint Cyber MDR at $4.20 per endpoint / mo. Because the pricing models differ, compare them at your own size: ConnectWise Automate quotes range $3.50–$3.50 and Blackpoint Cyber MDR quotes range $4.20–$4.20.
- Do ConnectWise Automate and Blackpoint Cyber MDR integrate with each other?
- There is no documented native integration between ConnectWise Automate and Blackpoint Cyber MDR. Expect to relay events through webhooks or an automation platform such as Rewst.
- Which has the better API, ConnectWise Automate or Blackpoint Cyber MDR?
- ConnectWise Automate carries an API grade of C and Blackpoint Cyber MDR a grade of B. Blackpoint Cyber MDR is the stronger option for automation and custom reporting.
- Which seat minimums and contract terms apply?
- ConnectWise Automate: 100 unit minimum, 1 year. Blackpoint Cyber MDR: 50 unit minimum, 1 year.
- Which should an MSP choose between ConnectWise Automate and Blackpoint Cyber MDR?
- Choose ConnectWise Automate if you value unmatched scripting; choose Blackpoint Cyber MDR if you value true active response. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.