Autotask PSA vs Hudu

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Kaseya

$95.00

per tech / mo

Support3.0/5

Billing integrity3.0/5

API stability4.0/5

Quote range $95.00–$95.00 · 2 data points

Community pick

$31.00

per user / mo

Support5.0/5

Billing integrity5.0/5

API stability5.0/5

Quote range $27.00–$31.00 · 3 data points

Quick verdict

Hudu wins on aggregate MSP sentiment, API grade and tenancy depth — but Autotask PSA is cheaper per unit in some quoted tiers.

Integration between them

93/100

Pricing model	per tech / mo	per user / mo
List price / unit	$95.00	$31.00
Reported quote range	$95.00 – $95.00	$27.00 – $31.00
Reported seat minimum	1 units	3 units
Contract term	1–3 year lock	Month-to-month
API grade / tenancy	API B · tenancy 4/5	API A · tenancy 5/5
Contract gotchas	Usually sold on multi-year terms. Bundle pricing tied to other Kaseya SKUs.	Self-host option shifts infrastructure cost to you. Fewer turnkey vendor integrations than IT Glue.

What actually flows between Autotask PSA and Hudu today. Native asset sync (Verified)

Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
Webhook / event support
Both sides expose event webhooks (API grades B and A).

Verified 2,000 Endpoints • 8 Techs
“Solid daily driver. Procurement and renewals are where the pain lives.”

Verified 1,500 Endpoints • 5 Techs
“Migrated 40 clients out of IT Glue in a week using the API. Halved our documentation spend.”