Syncro vs NinjaOne

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

$139.00

per tech / mo

Support4.0/5

Billing integrity5.0/5

API stability4.0/5

Quote range $129.00–$139.00 · 3 data points

Community pick

$3.20

per endpoint / mo

Support4.5/5

Billing integrity4.0/5

API stability5.0/5

Quote range $2.85–$3.75 · 4 data points

Quick verdict

NinjaOne wins on aggregate MSP sentiment, API grade and tenancy depth — but Syncro is cheaper per unit in some quoted tiers.

Integration between them

50/100

Pricing model	per tech / mo	per endpoint / mo
List price / unit	$139.00	$3.20
Reported quote range	$129.00 – $139.00	$2.85 – $3.75
Reported seat minimum	1 units	50 units
Contract term	Month-to-month	1 year
API grade / tenancy	API B · tenancy 3/5	API A · tenancy 5/5
Contract gotchas	Per-tech pricing means adding staff, not endpoints, raises cost. Integrated PSA is lighter than Halo or ConnectWise.	50 endpoint minimum on every agreement. Backup, MDM and documentation are priced as separate SKUs. Annual pre-pay discount is quoted as the headline number.

What actually flows between Syncro and NinjaOne today. No documented native integration between Syncro and NinjaOne.

Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
Asset / device mapping
Assets must be reconciled manually or via CSV import.
Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
Webhook / event support
Both sides expose event webhooks (API grades B and A).

Verified 900 Endpoints • 3 Techs
“Cheapest path to a real stack for a small shop. Billing has never surprised us once.”

Verified 1,500 Endpoints • 5 Techs
“Support answers in minutes with an actual engineer. Patch compliance went from 71% to 96% in a quarter.”

Co-Managed MSP Owner • 2,800 Endpoints
“API let us build our own billing reconciliation in a weekend. No throttling surprises.”

Is Syncro cheaper than NinjaOne?: Syncro lists at $139.00 per tech / mo and NinjaOne at $3.20 per endpoint / mo. Because the pricing models differ, compare them at your own size: Syncro quotes range $129.00–$139.00 and NinjaOne quotes range $2.85–$3.75.
Do Syncro and NinjaOne integrate with each other?: There is no documented native integration between Syncro and NinjaOne. Expect to relay events through webhooks or an automation platform such as Rewst.
Which has the better API, Syncro or NinjaOne?: Syncro carries an API grade of B and NinjaOne a grade of A. NinjaOne is the stronger option for automation and custom reporting.
Which seat minimums and contract terms apply?: Syncro: 1 unit minimum, month-to-month. NinjaOne: 50 unit minimum, 1 year.
Which should an MSP choose between Syncro and NinjaOne?: Choose Syncro if you value unlimited endpoints; choose NinjaOne if you value patching reliability. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.