Syncro vs NinjaOne
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $129.00–$139.00 · 3 data points
Quote range $2.85–$3.75 · 4 data points
Quick verdict
NinjaOne wins on aggregate MSP sentiment, API grade and tenancy depth — but Syncro is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per tech / mo | per endpoint / mo |
|---|---|---|
| List price / unit | $139.00 | $3.20 |
| Reported quote range | $129.00 – $139.00 | $2.85 – $3.75 |
| Reported seat minimum | 1 units | 50 units |
| Contract term | Month-to-month | 1 year |
| API grade / tenancy | API B · tenancy 3/5 | API A · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between Syncro and NinjaOne today. No documented native integration between Syncro and NinjaOne.
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
Syncro: pros & cons
- Unlimited endpoints
- RMM + PSA in one bill
- No seat minimums
- Reporting depth
- Fewer enterprise integrations
Verified 900 Endpoints • 3 Techs“Cheapest path to a real stack for a small shop. Billing has never surprised us once.”
NinjaOne: pros & cons
- Patching reliability
- Fast agent + remote
- Excellent REST API
- Scripting library is thinner than Automate
- Add-on creep
Verified 1,500 Endpoints • 5 Techs“Support answers in minutes with an actual engineer. Patch compliance went from 71% to 96% in a quarter.”
Co-Managed MSP Owner • 2,800 Endpoints“API let us build our own billing reconciliation in a weekend. No throttling surprises.”