Syncro vs Datto RMM

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Community pick

$139.00

per tech / mo

Support4.0/5

Billing integrity5.0/5

API stability4.0/5

Quote range $129.00–$139.00 · 3 data points

Kaseya

$2.90

per endpoint / mo

Support3.0/5

Billing integrity2.0/5

API stability3.0/5

Quote range $2.90–$3.40 · 3 data points

Quick verdict

Syncro wins on aggregate MSP sentiment, API grade and tenancy depth — but Datto RMM is cheaper per unit in list pricing.

Integration between them

43/100

Pricing model	per tech / mo	per endpoint / mo
List price / unit	$139.00	$2.90
Reported quote range	$129.00 – $139.00	$2.90 – $3.40
Reported seat minimum	1 units	100 units
Contract term	Month-to-month	1–3 year lock
API grade / tenancy	API B · tenancy 3/5	API B · tenancy 4/5
Contract gotchas	Per-tech pricing means adding staff, not endpoints, raises cost. Integrated PSA is lighter than Halo or ConnectWise.	100 endpoint minimum, commonly 36-month term. Bundle discounts unwind if you drop any single Kaseya SKU. Auto-renewal notice windows are strict.

What actually flows between Syncro and Datto RMM today. No documented native integration between Syncro and Datto RMM.

Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
Asset / device mapping
Assets must be reconciled manually or via CSV import.
Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
Webhook / event support
Both sides expose event webhooks (API grades B and B).

Verified 900 Endpoints • 3 Techs
“Cheapest path to a real stack for a small shop. Billing has never surprised us once.”

Verified 3,200 Endpoints • 11 Techs
“The product is fine. The contract is the product risk — read the auto-renew clause twice before signing.”