StackMSP

Syncro vs Datto RMM

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

SY
Syncro
Syncro
Community pick
$139.00
per tech / mo
Support4.0/5
Billing integrity5.0/5
API stability4.0/5

Quote range $129.00–$139.00 · 3 data points

DA
Datto RMM
Kaseya
$2.90
per endpoint / mo
Support3.0/5
Billing integrity2.0/5
API stability3.0/5

Quote range $2.90–$3.40 · 3 data points

Quick verdict

Syncro wins on aggregate MSP sentiment, API grade and tenancy depth — but Datto RMM is cheaper per unit in list pricing.

Integration between them
43/100
Full compatibility report

Pricing comparison matrix

Pricing modelper tech / moper endpoint / mo
List price / unit$139.00$2.90
Reported quote range$129.00 – $139.00$2.90 – $3.40
Reported seat minimum1 units100 units
Contract term
Month-to-month
1–3 year lock
API grade / tenancyAPI B · tenancy 3/5API B · tenancy 4/5
Contract gotchas
  • Per-tech pricing means adding staff, not endpoints, raises cost.
  • Integrated PSA is lighter than Halo or ConnectWise.
  • 100 endpoint minimum, commonly 36-month term.
  • Bundle discounts unwind if you drop any single Kaseya SKU.
  • Auto-renewal notice windows are strict.

Native API integration grid

What actually flows between Syncro and Datto RMM today. No documented native integration between Syncro and Datto RMM.

  • Bidirectional ticket / alert sync

    No vendor-supported path; needs a webhook relay or automation platform.

  • Asset / device mapping

    Assets must be reconciled manually or via CSV import.

  • Alert escalation rules

    Escalation logic has to live in one system; expect duplicated rule sets.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and B).

Syncro: pros & cons

  • Unlimited endpoints
  • RMM + PSA in one bill
  • No seat minimums
  • Reporting depth
  • Fewer enterprise integrations
Verified 900 Endpoints • 3 Techs

“Cheapest path to a real stack for a small shop. Billing has never surprised us once.”

Datto RMM: pros & cons

  • ComStore scripting
  • Native Autotask sync
  • Aggressive bundle pricing
  • Long lock-in terms
  • UI feels dated
  • Uplifts at renewal
Verified 3,200 Endpoints • 11 Techs

“The product is fine. The contract is the product risk — read the auto-renew clause twice before signing.”

Price Syncro in a full stackDatto RMM pricing detail

Syncro vs Datto RMM: frequently asked questions

Is Syncro cheaper than Datto RMM?
Syncro lists at $139.00 per tech / mo and Datto RMM at $2.90 per endpoint / mo. Because the pricing models differ, compare them at your own size: Syncro quotes range $129.00–$139.00 and Datto RMM quotes range $2.90–$3.40.
Do Syncro and Datto RMM integrate with each other?
There is no documented native integration between Syncro and Datto RMM. Expect to relay events through webhooks or an automation platform such as Rewst.
Which has the better API, Syncro or Datto RMM?
Syncro carries an API grade of B and Datto RMM a grade of B. They are comparable, so choose on pricing model and integration depth.
Which seat minimums and contract terms apply?
Syncro: 1 unit minimum, month-to-month. Datto RMM: 100 unit minimum, 1–3 year lock.
Which should an MSP choose between Syncro and Datto RMM?
Choose Syncro if you value unlimited endpoints; choose Datto RMM if you value comstore scripting. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.