IT Glue vs DNSFilter
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $39.00–$46.00 · 3 data points
Quote range $1.10–$1.10 · 2 data points
Quick verdict
DNSFilter wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per user / mo | per endpoint / mo |
|---|---|---|
| List price / unit | $39.00 | $1.10 |
| Reported quote range | $39.00 – $46.00 | $1.10 – $1.10 |
| Reported seat minimum | 5 units | None |
| Contract term | 1 year | Month-to-month |
| API grade / tenancy | API B · tenancy 5/5 | API A · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between IT Glue and DNSFilter today. No documented native integration between IT Glue and DNSFilter.
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and A).
IT Glue: pros & cons
- Relationship mapping
- Broad integrations
- Mature audit trail
- Price escalation
- Add-on SKUs
- Slower innovation
Verified 3,200 Endpoints • 11 Techs“The documentation model is still the best. The renewal conversation is the worst one of our year.”
DNSFilter: pros & cons
- Very fast resolvers
- Clean MSP console
- No commitment
- Category tuning needed
- Reporting retention limits
Verified 1,500 Endpoints • 5 Techs“Cheap insurance. Blocks a surprising amount before EDR ever sees it.”
IT Glue vs DNSFilter: frequently asked questions
- Is IT Glue cheaper than DNSFilter?
- IT Glue lists at $39.00 per user / mo and DNSFilter at $1.10 per endpoint / mo. Because the pricing models differ, compare them at your own size: IT Glue quotes range $39.00–$46.00 and DNSFilter quotes range $1.10–$1.10.
- Do IT Glue and DNSFilter integrate with each other?
- There is no documented native integration between IT Glue and DNSFilter. Expect to relay events through webhooks or an automation platform such as Rewst.
- Which has the better API, IT Glue or DNSFilter?
- IT Glue carries an API grade of B and DNSFilter a grade of A. DNSFilter is the stronger option for automation and custom reporting.
- Which seat minimums and contract terms apply?
- IT Glue: 5 unit minimum, 1 year. DNSFilter: no minimum, month-to-month.
- Which should an MSP choose between IT Glue and DNSFilter?
- Choose IT Glue if you value relationship mapping; choose DNSFilter if you value very fast resolvers. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.