Huntress Managed EDR vs IT Glue

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Community pick
$2.50
per endpoint / mo
Support5.0/5
Billing integrity5.0/5
API stability4.5/5

Quote range $2.20–$2.50 · 3 data points

IT
IT Glue
Kaseya
$39.00
per user / mo
Support3.0/5
Billing integrity2.0/5
API stability4.0/5

Quote range $39.00–$46.00 · 3 data points

Quick verdict

Huntress Managed EDR wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in some quoted tiers.

Integration between them
78/100
Full compatibility report

Pricing comparison matrix

Pricing modelper endpoint / moper user / mo
List price / unit$2.50$39.00
Reported quote range$2.20 – $2.50$39.00 – $46.00
Reported seat minimumNone5 units
Contract term
1 year
1 year
API grade / tenancyAPI A · tenancy 5/5API B · tenancy 5/5
Contract gotchas
  • Not a full EDR replacement for every compliance framework.
  • Per-endpoint, billed monthly in arrears on most agreements.
  • 5 user minimum.
  • Runbooks/Network Glue are add-on SKUs.
  • Annual uplifts are common.

Native API integration grid

What actually flows between Huntress Managed EDR and IT Glue today. No native sync; documentation is manual

  • Bidirectional ticket / alert sync

    One-way alert push only — closing the ticket does not clear the alert.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Escalation logic has to live in one system; expect duplicated rule sets.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades A and B).

Huntress Managed EDR: pros & cons

  • Human-written incident reports
  • No seat minimum
  • MSP-first support
  • Fewer policy controls than S1
  • Add-ons for ITDR/SIEM
Verified 1,500 Endpoints • 5 Techs

“Caught a persistent footholds campaign at 3am and had it isolated before we woke up.”

Co-Managed MSP Owner • 2,800 Endpoints

“The only security vendor our clients have ever thanked us for.”

IT Glue: pros & cons

  • Relationship mapping
  • Broad integrations
  • Mature audit trail
  • Price escalation
  • Add-on SKUs
  • Slower innovation
Verified 3,200 Endpoints • 11 Techs

“The documentation model is still the best. The renewal conversation is the worst one of our year.”

Huntress Managed EDR vs IT Glue: frequently asked questions

Is Huntress Managed EDR cheaper than IT Glue?
Huntress Managed EDR lists at $2.50 per endpoint / mo and IT Glue at $39.00 per user / mo. Because the pricing models differ, compare them at your own size: Huntress Managed EDR quotes range $2.20–$2.50 and IT Glue quotes range $39.00–$46.00.
Do Huntress Managed EDR and IT Glue integrate with each other?
Partially. No native sync; documentation is manual
Which has the better API, Huntress Managed EDR or IT Glue?
Huntress Managed EDR carries an API grade of A and IT Glue a grade of B. Huntress Managed EDR is the stronger option for automation and custom reporting.
Which seat minimums and contract terms apply?
Huntress Managed EDR: no minimum, 1 year. IT Glue: 5 unit minimum, 1 year.
Which should an MSP choose between Huntress Managed EDR and IT Glue?
Choose Huntress Managed EDR if you value human-written incident reports; choose IT Glue if you value relationship mapping. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.