Huntress Managed EDR vs IT Glue
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $2.20–$2.50 · 3 data points
Quote range $39.00–$46.00 · 3 data points
Quick verdict
Huntress Managed EDR wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per endpoint / mo | per user / mo |
|---|---|---|
| List price / unit | $2.50 | $39.00 |
| Reported quote range | $2.20 – $2.50 | $39.00 – $46.00 |
| Reported seat minimum | None | 5 units |
| Contract term | 1 year | 1 year |
| API grade / tenancy | API A · tenancy 5/5 | API B · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between Huntress Managed EDR and IT Glue today. No native sync; documentation is manual
- Bidirectional ticket / alert sync
One-way alert push only — closing the ticket does not clear the alert.
- Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades A and B).
Huntress Managed EDR: pros & cons
- Human-written incident reports
- No seat minimum
- MSP-first support
- Fewer policy controls than S1
- Add-ons for ITDR/SIEM
Verified 1,500 Endpoints • 5 Techs“Caught a persistent footholds campaign at 3am and had it isolated before we woke up.”
Co-Managed MSP Owner • 2,800 Endpoints“The only security vendor our clients have ever thanked us for.”
IT Glue: pros & cons
- Relationship mapping
- Broad integrations
- Mature audit trail
- Price escalation
- Add-on SKUs
- Slower innovation
Verified 3,200 Endpoints • 11 Techs“The documentation model is still the best. The renewal conversation is the worst one of our year.”