Datto RMM vs Hudu

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Kaseya

$2.90

per endpoint / mo

Support3.0/5

Billing integrity2.0/5

API stability3.0/5

Quote range $2.90–$3.40 · 3 data points

Community pick

$31.00

per user / mo

Support5.0/5

Billing integrity5.0/5

API stability5.0/5

Quote range $27.00–$31.00 · 3 data points

Quick verdict

Hudu wins on aggregate MSP sentiment, API grade and tenancy depth — but Datto RMM is cheaper per unit in list pricing.

Integration between them

93/100

Pricing model	per endpoint / mo	per user / mo
List price / unit	$2.90	$31.00
Reported quote range	$2.90 – $3.40	$27.00 – $31.00
Reported seat minimum	100 units	3 units
Contract term	1–3 year lock	Month-to-month
API grade / tenancy	API B · tenancy 4/5	API A · tenancy 5/5
Contract gotchas	100 endpoint minimum, commonly 36-month term. Bundle discounts unwind if you drop any single Kaseya SKU. Auto-renewal notice windows are strict.	Self-host option shifts infrastructure cost to you. Fewer turnkey vendor integrations than IT Glue.

What actually flows between Datto RMM and Hudu today. Native asset sync (Verified)

Bidirectional ticket / alert sync
Alerts raise tickets and status changes flow back without middleware.
Asset / device mapping
Devices match to client records automatically after the initial mapping pass.
Alert escalation rules
Severity maps to priority and on-call routing rules travel with the alert.
Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
Webhook / event support
Both sides expose event webhooks (API grades B and A).

Verified 3,200 Endpoints • 11 Techs
“The product is fine. The contract is the product risk — read the auto-renew clause twice before signing.”

Verified 1,500 Endpoints • 5 Techs
“Migrated 40 clients out of IT Glue in a week using the API. Halved our documentation spend.”