Blackpoint Cyber MDR vs IT Glue
Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.
Quote range $4.20–$4.20 · 2 data points
Quote range $39.00–$46.00 · 3 data points
Quick verdict
Blackpoint Cyber MDR wins on aggregate MSP sentiment, API grade and tenancy depth — but IT Glue is cheaper per unit in some quoted tiers.
Pricing comparison matrix
| Pricing model | per endpoint / mo | per user / mo |
|---|---|---|
| List price / unit | $4.20 | $39.00 |
| Reported quote range | $4.20 – $4.20 | $39.00 – $46.00 |
| Reported seat minimum | 50 units | 5 units |
| Contract term | 1 year | 1 year |
| API grade / tenancy | API B · tenancy 4/5 | API B · tenancy 5/5 |
| Contract gotchas |
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Native API integration grid
What actually flows between Blackpoint Cyber MDR and IT Glue today. No documented native integration between Blackpoint Cyber MDR and IT Glue.
- Bidirectional ticket / alert sync
No vendor-supported path; needs a webhook relay or automation platform.
- Asset / device mapping
Assets must be reconciled manually or via CSV import.
- Alert escalation rules
Escalation logic has to live in one system; expect duplicated rule sets.
- Billing reconciliation
Neither product owns billing — reconcile through your billing/PSA layer.
- Webhook / event support
Both sides expose event webhooks (API grades B and B).
Blackpoint Cyber MDR: pros & cons
- True active response
- Low false positives
- Fast escalations
- Most expensive per endpoint
- Less self-service tuning
Verified 2,000 Endpoints • 8 Techs“They isolate first and call second. That's exactly what we pay for.”
IT Glue: pros & cons
- Relationship mapping
- Broad integrations
- Mature audit trail
- Price escalation
- Add-on SKUs
- Slower innovation
Verified 3,200 Endpoints • 11 Techs“The documentation model is still the best. The renewal conversation is the worst one of our year.”
Blackpoint Cyber MDR vs IT Glue: frequently asked questions
- Is Blackpoint Cyber MDR cheaper than IT Glue?
- Blackpoint Cyber MDR lists at $4.20 per endpoint / mo and IT Glue at $39.00 per user / mo. Because the pricing models differ, compare them at your own size: Blackpoint Cyber MDR quotes range $4.20–$4.20 and IT Glue quotes range $39.00–$46.00.
- Do Blackpoint Cyber MDR and IT Glue integrate with each other?
- There is no documented native integration between Blackpoint Cyber MDR and IT Glue. Expect to relay events through webhooks or an automation platform such as Rewst.
- Which has the better API, Blackpoint Cyber MDR or IT Glue?
- Blackpoint Cyber MDR carries an API grade of B and IT Glue a grade of B. They are comparable, so choose on pricing model and integration depth.
- Which seat minimums and contract terms apply?
- Blackpoint Cyber MDR: 50 unit minimum, 1 year. IT Glue: 5 unit minimum, 1 year.
- Which should an MSP choose between Blackpoint Cyber MDR and IT Glue?
- Choose Blackpoint Cyber MDR if you value true active response; choose IT Glue if you value relationship mapping. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.