Axcient x360Recover vs Cisco Umbrella

Crowdsourced pricing, contract minimums, API sync depth and verified MSP sentiment for both products — no vendor marketing copy.

Community pick
$55.00
per server / mo
Support4.0/5
Billing integrity5.0/5
API stability3.0/5

Quote range $55.00–$55.00 · 2 data points

$2.40
per endpoint / mo
Support3.0/5
Billing integrity3.0/5
API stability3.0/5

Quote range $2.40–$2.40 · 2 data points

Quick verdict

Axcient x360Recover wins on aggregate MSP sentiment, API grade and tenancy depth — but Cisco Umbrella is cheaper per unit in list pricing.

Integration between them
46/100
Full compatibility report

Pricing comparison matrix

Pricing modelper server / moper endpoint / mo
List price / unit$55.00$2.40
Reported quote range$55.00 – $55.00$2.40 – $2.40
Reported seat minimumNone100 units
Contract term
1 year
1 year
API grade / tenancyAPI B · tenancy 5/5API B · tenancy 3/5
Contract gotchas
  • Workstation protection priced separately.
  • Virtual office runtime hours can bill extra.
  • 100 seat minimum typical.
  • Multi-tenant management is weaker for MSPs.

Native API integration grid

What actually flows between Axcient x360Recover and Cisco Umbrella today. No documented native integration between Axcient x360Recover and Cisco Umbrella.

  • Bidirectional ticket / alert sync

    No vendor-supported path; needs a webhook relay or automation platform.

  • Asset / device mapping

    Assets must be reconciled manually or via CSV import.

  • Alert escalation rules

    Escalation logic has to live in one system; expect duplicated rule sets.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades B and B).

Axcient x360Recover: pros & cons

  • Unlimited cloud retention
  • Simple per-server price
  • Good multi-tenant console
  • Recovery UI learning curve
  • Fewer app-aware options
Verified 2,000 Endpoints • 8 Techs

“Flat pricing per server made our BCDR product profitable and easy to explain to clients.”

Cisco Umbrella: pros & cons

  • Enterprise credibility
  • SWG upgrade path
  • Global infrastructure
  • Seat minimums
  • MSP tenancy friction
  • Higher price
Verified 4,100 Endpoints • 16 Techs

“We keep it for the enterprise clients who ask for Cisco by name.”

Axcient x360Recover vs Cisco Umbrella: frequently asked questions

Is Axcient x360Recover cheaper than Cisco Umbrella?
Axcient x360Recover lists at $55.00 per server / mo and Cisco Umbrella at $2.40 per endpoint / mo. Because the pricing models differ, compare them at your own size: Axcient x360Recover quotes range $55.00–$55.00 and Cisco Umbrella quotes range $2.40–$2.40.
Do Axcient x360Recover and Cisco Umbrella integrate with each other?
There is no documented native integration between Axcient x360Recover and Cisco Umbrella. Expect to relay events through webhooks or an automation platform such as Rewst.
Which has the better API, Axcient x360Recover or Cisco Umbrella?
Axcient x360Recover carries an API grade of B and Cisco Umbrella a grade of B. They are comparable, so choose on pricing model and integration depth.
Which seat minimums and contract terms apply?
Axcient x360Recover: no minimum, 1 year. Cisco Umbrella: 100 unit minimum, 1 year.
Which should an MSP choose between Axcient x360Recover and Cisco Umbrella?
Choose Axcient x360Recover if you value unlimited cloud retention; choose Cisco Umbrella if you value enterprise credibility. The deciding factor is usually how each one fits the rest of your stack, which the compatibility report scores directly.