StackMSP

Does Vijilan integrate with NinjaOne?

Sync depth, webhook support, known API limits and setup order for the Vijilan + NinjaOne pairing.

Compatibility index
100/100

Agent deployment and device telemetry onboarding (Verified)

Native integration
API depth: grades A / AMulti-tenancy: 5/5 and 5/5Webhook events: supported both sides

Data flow diagram

How records move between the two systems once the integration is enabled.

VI
Vijilan
MDR / SOC
API A
AlertsVijilan NinjaOne
Devices / assetsVijilan NinjaOne
TicketsNinjaOne Vijilan
Time & billingNinjaOne Vijilan
NI
NinjaOne
RMM
API A

Integration checklist

  • Bidirectional ticket / alert sync

    Alerts raise tickets and status changes flow back without middleware.

  • Asset / device mapping

    Devices match to client records automatically after the initial mapping pass.

  • Alert escalation rules

    Severity maps to priority and on-call routing rules travel with the alert.

  • Billing reconciliation

    Neither product owns billing — reconcile through your billing/PSA layer.

  • Webhook / event support

    Both sides expose event webhooks (API grades A and A).

Common bottlenecks & caveats

  • Seat minimums apply (Vijilan: 50, NinjaOne: 50) — small tenants pay for unused units.
  • Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.
Price this pairing in a stackCompare Vijilan vs NinjaOne

Vijilan + NinjaOne: frequently asked questions

Does Vijilan integrate with NinjaOne?
Yes — Vijilan and NinjaOne have a native integration. Agent deployment and device telemetry onboarding (Verified) The pairing scores 100 out of 100 on our compatibility index.
How do you set up Vijilan with NinjaOne?
Create an API user or integration key in Vijilan, authorise it in NinjaOne, map clients or tenants to each other once, then map alert severities to ticket priorities. Historic records created before the integration is enabled usually need a one-time backfill.
What are the known limitations of the Vijilan + NinjaOne integration?
Seat minimums apply (Vijilan: 50, NinjaOne: 50) — small tenants pay for unused units. Field mapping is not retroactive: records created before the integration is enabled usually need a one-time backfill.